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Metro Operations Manager in Commerce City, CO at Sunstate Equipment Co.

Date Posted: 3/9/2018

Job Snapshot

Job Description


2051 N. Redwood Rd., Salt Lake City, UT 84116 

Sunstate Equipment Co.
Where Safety and People are Core Values!

There is a unique feeling at Sunstate.  You can feel it at any of our 60 plus locations.

If you are looking for a fun and rewarding work environment, comprehensive and cost-effective benefit package and so much more, Sunstate may be the place. We care about our people and it shows.

The Metro Manager’s primary objective is to provide leadership while training and developing employees to ensure exceptional customer service. Monitor metro branches performance and seek opportunities to improve processes, procedures, or best practices of doing business. Key responsibilities include proactive fleet management and monitoring of expenses to ensure profitability and strong financial performance. Assist sales in developing a diverse customer base while maintaining existing customer relationships in a continuous effort to expand market share and grow revenues.


Position Requirements:
• 5+ previous outside or inside sales experience plus additional 5+ years of operations and employee management experience in construction heavy equipment industry
• Advanced knowledge of construction equipment
• Superior communication skills (verbal and written) to enable clear and concise communication with customers and co-workers
• Must be able to communicate in English; ability to speak another language is a plus
• Stellar industry best customer service skills and standards
• Strong computer and typing skills (Outlook, Excel, Word, PowerPoint)
• Strong organizational, time management and multi-tasking skills to shift priorities as needed
• Regular, timely and dependable attendance 
• Grasp, apply and train new information quickly
• Must be detail orientated
• Maintain a professional personal appearance
• A minimum of a high school diploma or equivalent GED
• Valid driver’s license, possess and maintain a good driving record
• Ability to frequently lift 25 lbs, occasionally lift 50 lbs, and seldom lift 90 lbs

This position oversees multiple branches in a Metropolitan area and will need to:
• Review daily, weekly and monthly reports to monitor  branches’ performance and take corrective action with any deficiencies which includes developing action plans
• Monitor fleet performance and prepare equipment requisitions for additional equipment which includes purchasing small equipment consumable items as needed
• Prepare yearly business plan with the Regional Management team forecasting revenues, expenses, fleet ROI and utilization and overall branch growth
• Actively manage and monitor employee overtime to determine when it is appropriate to add additional employees
• Interview and hire employees
• Train and develop a dedicated work force while seeking to provide opportunities for career growth for each individual. Provide immediate coaching and guidance as it relates to their performance
• Conduct employee job performance reviews and develop action plans for their continual training and development
• Promote a teamwork oriented environment to provide exceptional customer service
• Develop and empower all employees to make sound business decisions
• Closely work with Sales Manager to develop sales strategies
• Communicate with sales on leads and customer feedback to ensure that exceptional customer service is delivered.
• Monitor and use training assessment tools to ensure exceptional customer service skills of inside sales people
• Ensure that proper communication takes place between the counter, dispatch, shop, yard and sales through appropriate means. I.e. two-way radios and telephone
• Maintain company standards with the facility, equipment and delivery fleet. This includes cleanliness, organization and appearance of personal workspaces
• Monitor and ensure safety and environmental compliance. This includes maintaining all records and documentation
• Ensure employees work in a safe manner
• Adhere to and assure all company policies, procedures, rules and regulations in written or verbal form
• Conduct monthly branch and safety meetings.
• Participate in weekly sales meeting
• Prioritize changing focuses as needed in alignment with business adjectives

Our leadership and workplace culture demonstrates value of each employee and rewards both individual and team contribution. Our Metro Operations Managers receive a lucrative compensation and benefit package, including company vehicle, health insurance, paid-time-off, 401k plan and fun work environment.
Interested? Apply now!
Sunstate Equipment Co. is an Equal Opportunity Employer,
A Drug Free Workplace and
Participates in E-Verify