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National Account Coordinator in Phoenix, AZ at Sunstate Equipment Co.

Date Posted: 2/7/2018

Job Snapshot

  • Employee Type:
  • Location:
    Phoenix, AZ
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

National Account Coordinator

5552 E Washington, Phoenix, AZ 85034

Sunstate Equipment Co.

Where Safety and People are Core Values!

There is a unique feeling at Sunstate.  You can feel it at any of our 60 plus locations.

If you are looking for a fun and rewarding work environment, comprehensive and cost-effective benefit package and so much more, Sunstate may be the place. We care about our people and it shows.


Required Skills and Experience

  • Superior interpersonal and customer relation skills
  • Manage changing priorities
  • Previous rental experience is strongly preferred
  • National Account level a plus
  • Knowledge of construction equipment is strongly preferred
  • Ability to work in a time critical environment, while paying attention to detail
  • Regular, timely and dependable attendance
  • Ability to develop, maintain, and optimize sales opportunities.
  • Advanced computer navigation (Microsoft Office-Outlook, Word, etc.) and typing skills.
  • Experience and working knowledge with basic office skills (filing, data entry).
  • Must be able to communicate (both verbal and written) in English.
  • A minimum of a high school diploma or equivalent GED.
  • Be able to occasionally lift 25 lbs.
  • Responsibilities

  • Timely processing of high volume National Accounts incoming calls and/or other correspondence consistent with team goals and metrics
  • Sourcing of equipment for customers and managing of rental process/logistics through branch dispatch to assess customer needs and provide options/alternatives
  • Efficient processing of data into AS/400 and CRM systems
  • Research billing issues and make recommendations for credits as appropriate
  • Escalate urgent matters to management as needed
  • Provide Customer and data mining (research) to National Account Managers
  • Work collaboratively in a team environment to provide exceptional customer service

Our leadership and workplace culture demonstrates value of each employee and rewards both individual and team contribution. Our Call Center Representatives receive a lucrative compensation and benefit package, including health insurance, paid-time-off, 401k plan and fun work environment.

Interested? Apply now!

Sunstate Equipment Co. is an Equal Opportunity Employer,

A Drug Free Workplace and

Participates in E-Verify